Klia88 takes the protection of your personal information seriously. This document clearly explains how we collect, use, store, and protect your personal data when you use our platform.
We invest in the best technologies and processes to ensure every member's personal data is always protected and handled with complete integrity.
All data transmitted between your device and klia88 servers is protected with 256-bit SSL encryption — the same highest security standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised personnel may access member information for operational purposes.
Klia88 does not sell, rent, or share your personal data with third parties for marketing purposes. Your information belongs entirely to you, and we respect your privacy at all times.
You have the full right to access, amend, or request deletion of your personal data. Any data-related requests will be processed by our team within the timeframe required by law.
We only collect data that is strictly necessary to manage your account and process your transactions. We do not collect excessive or irrelevant information beyond the scope of the services we offer.
The klia88 Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices comply with applicable legal requirements.
In operating the klia88 platform, we collect several categories of personal information from our members. This data collection is necessary to enable us to provide a safe, seamless, and high-quality service to every member.
Information you provide directly:
Information collected automatically:
All information collected by klia88 is used solely for legitimate purposes directly related to the delivery of our services. The following are the primary purposes for which your personal data is used:
| Purpose of Use | Type of Data Used | Legal Basis |
|---|---|---|
| Member account management | Name, email, phone number, KYC | Contract fulfillment |
| Deposit & withdrawal processing | Banking details, transaction records | Contract fulfillment |
| Identity verification (KYC) | MyKad, bank statements, address | Legal obligation |
| Fraud prevention & security | IP, device, activity patterns | Legitimate interest |
| Customer support | Email, chat records, account history | Contract fulfillment |
| Promotional communications | Email, phone number | Member consent |
We will not use your data for any purpose other than those stated in the table above without obtaining your consent first. If you do not wish to receive promotional communications, you may opt out at any time through your account settings.
Klia88 does not sell or rent your personal data to any third party. However, in certain situations, we may share your information with the following parties solely to operate the platform:
All third parties working with klia88 are bound by strict data confidentiality agreements and are only permitted to use your information for the specified purposes.
Klia88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the klia88 platform on your device.
The security of your personal data is our highest priority. klia88 implements a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
Data retention period: Your personal data is retained for as long as necessary to fulfil the stated processing purposes, or as required by applicable laws and regulations. Financial transaction records are typically retained for a minimum of seven (7) years in accordance with Malaysian legal requirements.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
Request a copy of the personal data we hold about you.
Update inaccurate or outdated information in your account.
Request deletion of your data, subject to legal requirements.
Restrict the processing of your data under certain circumstances.
Receive your data in a structured, machine-readable format.
Object to the processing of your data for direct marketing purposes.
To submit any request related to the above rights, please contact our data protection team via email at [email protected] or via live chat. We will process your request within 30 business days in accordance with PDPA requirements.
The klia88 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children or minors under the age of 18.
If we find that personal data has been collected from an individual under the age of 18 without proper verification, we will take immediate steps to delete that information and close the account in question.
The klia88 platform may contain links to websites of our game providers or business partners. Please note that once you click on such links and leave the klia88 platform, our Privacy Policy no longer applies.
Klia88 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately. Please exercise caution when disclosing personal information on websites that are not owned by klia88.
Klia88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or improvements in the security technologies we use.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact our team:
We are committed to resolving every privacy-related complaint seriously and transparently. If you feel your complaint has not been resolved to your satisfaction, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Your personal data is always protected with klia88. Enjoy over 1,000 premium games with the peace of mind that your privacy is fully respected.
256-bit SSL Protected | PDPA Malaysia Compliant | 18+ Only